Clinician Headshot

Melissa Francis

Counseling Supportive Steps PLLC
In-person In-person
Telehealth Telehealth
Specializes in: Anxiety, Depression, Trauma, Couples Counseling, Attachment Issues,
In network with Aetna, Cigna Healthcare, Humana, AARP, Blue Cross Blue Shield,

Introduction

Originally from Maryland, I moved to North Carolina in 2008 and recently to SC and have built both my professional life and my family roots here. I am the mother of two adult sons and the grandmother of two young girls, roles that deeply inform my compassion, steadiness, and commitment to helping others find their way through different seasons. I earned my graduate degree in Clinical Mental Health Counseling from Gardner‐Webb University in 2018 and began my career as a hospice grief counselor, supporting individuals and families through loss for four years. Since 2021, I have worked in private practice, where I continue to provide trauma‐informed, client‐centered care. In my part‐time work, I am trained in Equilateral EMDR, an experiential modality that incorporates the healing presence of horses into the therapeutic process. My counseling style is direct, compassionate, and firmly rooted in trauma‐informed practice. I integrate EMDR, Internal Family Systems (IFS), and a strong working knowledge of dissociation to help clients understand their internal experiences and move toward greater stability and self‐trust. I offer clear guidance while honoring each client’s pace, creating a therapeutic environment where honesty, safety, and deep emotional work can unfold. My approach supports clients in building regulation, strengthening internal resources, and developing a more grounded relationship with themselves.

GENDER Female
RACE & ETHNICITY White

Highlights

  • Accepting new clients
  • In-person & telehealth appointments
  • Accepts online payments and insurance

Licenses

  • LCMHC #14837 (NC)

Specialties

Additional focus areas


Treatment Approaches


Population focus

Appointment types

  • Individuals
  • Couples

Age groups

  • Teenagers (12-18)
  • Young Adults (18-24)
  • Adults (24+)
  • Elders (65+)

Languages

  • English

Faiths

  • Christian

Payment options

Pay with insurance

Melissa Francis accepts these insurance providers. What you pay depends on your plan.
  • Aetna
  • Cigna Healthcare
  • Humana
  • AARP
  • Blue Cross Blue Shield
  • UnitedHealthcare

Pay out-of-pocket

  • 90791 - Intake $200
  • 90837 - Hour session $175

Locations

South Fork Commons
154 North Main Street
Cramerton, NC 28032-1414
Get Directions
Video Office

Professional Information

Education

  • Master's Degree, Mental Health Counseling - Gardner-Webb University

FAQ

Is Melissa Francis accepting new clients and do they offer online appointment requests? Melissa Francis is currently accepting new clients but has not enabled online booking.
Does Melissa Francis offer telehealth appointments? Melissa Francis does offer telehealth appointments.
What areas does Melissa Francis specialize in? Melissa Francis specializes in the following areas: Anxiety, Attachment Issues, Codependency, Couples Counseling, Depression, Dissociation, Grief, Infertility, Life Transitions, Panic Disorders, PTSD, Seasonal Affective Disorder (SAD), Self Esteem, Sexual Abuse, Social Anxiety, and Trauma.
Phone in hand


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