Roseline Ngoeh

Hello and Welcome! Sometimes we are faced with situations beyond our control. But I am here to help and you do not have to go through these challenges alone. With a little support from a friendly therapist, you have it within you to shine bright on the other side of your struggles. Since opening our practice in 2019, Our counseling services have helped countless people get through stressful challenges by questioning negative thoughts and understanding the source of specific behaviors and emotional patterns. With the right tools and a better approach to situations, we guarantee a better outlook on any issues that life brings your way. Just give Us a call to schedule your first appointment. Some Terms you might encounter : Type of Therapy Session Individual Therapy: One-on-one sessions with a mental health professional aimed at treating emotional, psychological, and behavioral issues. Group Therapy: Facilitated by a trained therapist, multiple individuals discuss and explore their problems in a group setting. This type of therapy is often used for treating social anxieties, building self-esteem, and providing a support network. Couples Therapy: This type of sessions is focus on resolving issues between two individuals in a romantic relationship. The therapist works with both parties to improve communication and problem-solving skills. Depression Therapy: This type of sessions is focus on the symptoms and causes of depression through various therapeutic techniques. It often involves cognitive-behavioral therapy, medication, or a combination of both. Grief Counseling: This type of sessions is focus on emotional and psychological support to individuals dealing with the loss of a loved one or significant life changes that trigger feelings of grief. Stress: The psychological and physiological response to demands or perceived threats. When severe or chronic, it can overwhelm coping mechanisms and lead to anxiety or depression Legal court appearance Request. Work Stress: A specific form of chronic stress triggered by workplace demands, toxic environments, long hours, or poor job security. It is a leading driver of psychological burnout and decreased cognitive performance. Spirituality: An individual's search for ultimate meaning, purpose, and connection to something larger than oneself. In mental health, a strong sense of spirituality can act as a psychological buffer, offering resilience, hope, and social support during crises. Divorce: A major life stressor involving the legal and emotional dissolution of a marriage. It frequently triggers grief, identity crises, adjustment disorders, social isolation, and heightened anxiety regarding financial or familial stability Life Transition: Any significant disruption to a person's established routine or identity—such as retirement, moving, or becoming a parent. Navigating these changes requires substantial psychological adaptation, which can temporarily increase vulnerability to mood disturbances Anger Management: A therapeutic framework designed to help individuals recognize their anger triggers and deploy healthy coping strategies. The goal is to minimize the destructive physiological and emotional impact of unmanaged rage Older Adults: A demographic focus in mental health (geriatric psychology) that addresses age-related psychological challenges. These include cognitive decline (e.g., dementia), navigating grief from loss of peers, adaptation to retirement, and managing late-life depression For more information, contact our office directly. NOTICE: RELEASE OF INFORMATION PROCESSING POLICY Standard Processing (No Fee) 5–7 business days from receipt of a complete, signed authorization. Requests are processed in the order they are received during scheduled administrative time. Expedited (Rush) Processing (Additional Fee Required) 48–72 hour turnaround: $150 USD fee 24–48 hour turnaround: $250 USD fee (subject to availability) Why Rush Fees Apply: Expedited requests require immediate attention outside of normal workflow, including: Canceling/rescheduling existing client appointments to accommodate urgent processing. Dedicated administrative time to prioritize, verify, and fulfill your request ahead of others. Resource allocation (staff overtime, after-hours processing, etc.). Requirements for Rush Processing: ✔ Request must be marked "RUSH — [DESIRED TIMEFRAME]" in writing. ✔ Signed authorization must be complete and legible (incomplete forms delay processing). ✔ Payment must be submitted prior to request—no exceptions. Note: Rush fees compensate for unplanned work disruptions and are non-refundable, even if delays occur due to: Missing/incorrect information. Third-party delays (mail, EHR system outages, etc.). Feel Free to contact me for more questions and answers.